Shipping Policy

Shipping Coverage

my store currently ships eligible products to delivery addresses within the United States. Shipping availability may vary for certain products or destinations due to carrier requirements or other applicable restrictions.

Standard Delivery

We provide free standard shipping on U.S. orders. If additional shipping services are available for your order, the available options and any applicable charges will be displayed during checkout.

Order Preparation

After an order has been successfully placed, we generally require 1–2 business days to prepare the items for shipment.

After dispatch, standard carrier transit is typically estimated at 4–6 business days.

These timeframes are estimates and are not guaranteed delivery dates. Delays may occur because of weather, carrier conditions, holidays, high shipping volume, transportation interruptions, or incorrect address information.

Shipping Confirmation

Once your order has been dispatched, available tracking information will be sent to the email address or contact information provided at checkout.

A tracking number may not display movement immediately. The carrier may need additional time to receive, scan, and register the package.

Address Information

Please carefully check your shipping details before submitting an order.

If you discover an error after placing your order, contact us as soon as possible. We can attempt to correct the address before dispatch, but changes cannot be guaranteed once the order has entered fulfillment.

Order Changes

Requests to modify or cancel an order should be submitted promptly.

We may accommodate requests before shipment. Once an order has been dispatched, we may no longer be able to make changes or cancel the shipment.

Delivery Delays

Carrier delivery estimates can be affected by circumstances outside our control.

If your shipment appears delayed, please check the latest tracking information first. If you need further assistance, contact us with your order number and tracking information so we can review the available shipment details.

Package Marked as Delivered

If tracking indicates that a package has been delivered but you cannot locate it, please check common delivery locations around your property and, where applicable, with household members, neighbors, or building management.

If the package remains missing, contact us with the order and tracking information so we can assist with the next steps.

Damaged Shipments

If a package arrives visibly damaged, please retain the original packaging and the affected product.

Contact us promptly and provide photographs of the package, shipping label, and product if requested. This information may be needed to review the shipment and determine an appropriate resolution.

Missing or Incorrect Items

If an order arrives with a missing item or contains a product different from what you purchased, please contact our support team.

Include your order number and the relevant product information so we can review the order and assist with the issue.

Sales Tax

Applicable sales tax is calculated and collected at checkout when required by law. Any applicable tax will be shown as part of your order total before payment is completed.